LUMS account

In addition to the standard university account, LCSB researchers and external collaborators are provided with the LUMS (LCSB User Management System) account. This serves for internal authentication for resources provided by the LCSB, e.g. LCSB hosted GitLab, LCSB OwnCloud storage or access to virtual machines.

Requesting LUMS account

  1. Go to

  2. Login with your university credentials.

  3. Create a ticket requesting a LUMS account:

    • Choose LCSB ticket service:

    • Navigate to “BioCore: Application Services” and choose “[Request for] a new LUMS account:

    • If you know already to which services you need access, please specify it in the ticket.

In case you are not a member of the university, please ask your collaborator at the university to request the account for you.

(Re-)Activating LUMS account upon receiving credentials or after password reset

The password you will receive from the system administrators is temporary and it will expire after one month, so you have to reset it as soon as possible. It is usually sent as a link to PrivateBin. This link is valid for one week and is deleted after you see it once, thus you need to keep it open until you have followed these steps to reset your password:

  1. Go to and login with your LUMS username and the temporary password you received.
    NOTE: If you experience any issues at this step, try to use Chrome browser for this procedure.

    Should the login look different from this, e.g. like a pop-up, click on x or Cancel to close it.

  2. You will be prompted to reset your password:

  3. Enter your temporary password into the field “Current Password”.
  4. Leave the “OTP” field blank.
  5. Enter a new password of your choice in the field “New Password” and repeat the same password in the field “Verify Password”. This is the actual password you need to use from now on, so make sure to remember it.
  6. Click on “Reset Password and Login”.

It is a good practice to use a password manager which will not only help you to keep track of your passwords so you will never forget it, but it will also help you to generate passwords which are very safe (see HowTo card on password management for more detail).

Changing password for LUMS accounts

If you want to change your password for the LUMS account, you can:

  1. Go to and login with your LUMS credentials:

  2. In the top-right corner click on your name and select Change password:

  3. Enter your current password and your new password: